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We Can Write a Custom Term Paper for You!

Frequently Asked Questions

We have compiled a list of questions commonly asked by our users. If your question is not listed, please don't hesitate to contact our Support Center or contact our operators through Live Chat now!

New Clients' FAQs
How much will my paper cost?
You need to start off with our order form to get a dynamic price quote or check out our price schedule. Click here to proceed
Do you resell the papers after delivery?
We guarantee not to resell the papers completed for our clients, that is explicitly stated in our terms of service.
How do I register?
You simply place an order and an account is automatically created for you. It's 100% hassle free.
How competent are your writers?
Being an internet company, we do recruiting globally. The Internet enables us to find qualified writers and researchers without having to gather them in some physical facility. Our employees work from their homes, however, that does not mean we just pull people off the street. Our human resource managers check every applicant very carefully, check their credentials, review their work samples, assign test projects to see if their claimed qualifications are real. We do not hire writers who fail our rigid tests.
Do you guarantee to meet the deadline?
While we do our best to deliver the project prior to the specified deadline, your particular assignment may call for extra time due to its complexity or required depth of research. If we find that we are unable to deliver the project by the requested deadline, every step will be taken by our writers and administration to communicate that information to you promptly and discuss an extension. In case of a minor delivery delay, we will readjust the price in accordance with our price schedule or offer a discount to compensate for the inconvenience.
Do you have a formalized discount program?
We have a discount program for return clients (view details here). If you were given a discount code for a future order, you can enter the code during the ordering process.
Do you send a plagiarism report along with the completed writing
We do have internal quality control procedures that ensure that every paper is authentic. Nevertheless, we do not use any third party service to check writing for plagiarism because that would be a violation of our privacy policy. Services such as Turnitin store every paper submitted. Once submitted to Turnitin, the paper is no longer original. For that reason, we do not provide any plagiarism reports.
What time zone do you operate in?
We operate in the US Central Time zone (GMT-6 HOURS). The client is responsible to do any related adjustments to calculate the deadline.
Where can I view other clients' feedback
We ask that every client rate the performance of our writer and there is a dedicated tool in the client account that allows to do that easily. You can view other clients' feedback here
Is your service absolutely confidential?
Using our service is totally confidential. We do not disclose information about our clients to any third party.
What payment methods do you offer? What credit cards do you accept?
We have two separate payment gateways provided by RBS Worldpay (Royal Bank of Scotland) and Paypal. The buyer can select the desired gateway during the ordering process. RBS Worldpay provides fast and secure card authorization directly on our site for VISA and MasterCard users. If Paypal is chosen, the buyer will be taken to a secure webpage that will accept the credit card information. Paypal accepts all major credit/debit cards, Paypal funds and on-line checks (the buyer can pay with a bank account).
What are the services you are offering and who can use them?
We offer a wide range of writing and research services in all academic and professional fields. Some of our common academic projects are term papers, research papers, essays, dissertations, theses, book reports, article critiques, movie reviews, journal reviews, admission essays, applications, resumes. Those are done on all academic levels -- Secondary School, High School, College/University (Freshman, Sophomore, Junior, Senior), Graduate/Master and Ph.D. In addition, we provide such special services as PowerPoint Presentations, Calculations and Quantitative Projects for the Business School in Finance, Accounting, Intermediate Accounting, Statistics. Editing and proofreading services are also available. For those outside of the academia, we are pleased to offer professional writing services that include (but are not limited to) grant proposals, publications, professional reviews of any kind on absolutely anything, website content development.
I need a 5 paragraph High School essay reflecting my own thoughts on the subject. How can that be done?
We assist with all types of essay assignments: definition essays, 5 paragraph essays, reflective essays, informative essays, compare and constrast essays, personal essays, admission essays, argumentative essays, etc. When filling out the order form it is recommended that you specify your take on various points to be discussed in the essay. For example, if we are writing a custom essay on Abortion, our writer needs to know your position on that subject. Otherwise, if your position is not stated, our writer will contact you and ask how you want that done.
I need a custom essay or a custom term paper. How "custom" will my paper be?
We have certain guarantees that we want our clients to be aware of. Number one, we guarantee that our written works (custom term papers, custom essays, custom book reports or any other custom written college paper) will be 100% free of plagiarism. And that is not just words. Even though we only keep the writers we can trust, we still continue to run every paper through a plagiarism detection software. Number two, we guarantee that the result will not just be a non-plagiarized paper but a non-plagiarized paper that meets all your initial instructions and guidelines. You can be sure that you will get exactly what you wanted, or you will simply get your money back entirely, which is another guarantee that we make to all our clients.
How do I place an order with your firm?
It is really quite easy. All you have to do is submit all project details by filling out and submitting our order form. Thereafter, you will be prompted to provide your billing details so that we can verify that your card has adequate funds to cover the transaction. Once your billing information has been verified (takes only a minute), our writers start working on your project immediately. The process is layed out in detail on our order process page.
What are the chances that anyone finds out I have used your service?
The chances are really close to zero because all your contact information and all order related details are protected by our stringent privacy policy. For that reason, our service can be considered 100% secure and confidential.
Why do you require my billing information and is it safe to provide it to your firm?
Just like any on-line company providing intangible goods/services, we have to require your billing information before we start working on your assignment. We have to make sure that you intend to pay for our service and therefore need to verify that your card holds adequate funds to cover the transaction. Your credit card information will be processed through a secure SSL encrypted gateway, will not be stored anywhere and will not be accessible by a human being. The authorization process is completely safe and secure as all data is first encrypted and then transmitted directly to your card issuer for verification. Thus, for security reasons, we will never accept your billing information via e-mail, phone or fax.
What format will I receive my custom essay in?
All our writers adhere to our strict formation specifications: 12 point Times New Roman, double spacing, 1 inch margins on all 4 sides, approximately 330 words per page. All text will be typed in Microsoft Word XP and saved as a Microsoft Word document (.DOC). The file will retain all editing capabilities so you will be able to make any changes as needed. For projects that require additional data to be supplied (graphs, tables, slides, spreadsheets, images, etc.), we may use Microsoft Excel(.XLS), Powerpoint (.PPT), Adobe Acrobat (.PDF) or ADOBE PHOTOSHOP (.JPG,.GIF, etc.).
Will I be able to edit the custom term paper provided by your firm?
The paper will be typed in Microsoft Word and will be saved as a Word document (.doc). It will be fully editable.
Do you guarantee 100% Customer Satisfaction?
We guarantee free unlimited revisions, rewrites or ammendments to every client, provided our writers overlooked the original instructions. If you place your order and forget to include something, you should contact our customer support immediately and supply any additional instructions.
What if I am not satisfied with the result?
We use our terms of service to handle every dissatisfaction case. If you are dissatisfied with the result, we will have the paper revised or rewritten until the initial guidelines are fully met. If there are some minor issues (some instructions were overlooked or some points missed) the buyer needs to submit a revision request and all those issues will be corrected promptly. If you believe the writer that did the job was unqualified, you can request a different writer. We have dozens of writers to reassign the project to in case you are not happy with the job of your current writer.
Existing Clients' FAQs
What is my login info?
Your login information is the e-mail address you registered with and the password that we e-mailed you. If you cannot find the password we sent you, use the 'Forgot your password' feature or contact support and they will be happy to retrieve it for you.
I cannot log in to my account. What can I do?
Please make sure you are entering the correct e-mail and password supplied by our system. You may use the 'recover password tool' or contact our support team via live chat or support ticket.
I need to supply the writer with additional information. What do I do?
If your information is in a digital format (files), you can upload any additional files the writer may need. Please log in to your account, click on the order id, and use the upload tool. If your information is on paper, you can fax it to the following numbers: +1-866-332-0244, +1-866-308-7123. The faxes are processed very quickly and the information will become available to the writer within an hour.
How do I know if someone is working on my order?
Please login to your account and click on the relevant order id. If the order says PENDING that means a writer is working on it. If it says PAID that means a writer has yet to pick it up.
Can I cancel my existing order?
You may cancel your order without incurring any charges only prior to the point the order is assigned to a writer. You cannot cancel any order which is currently being worked on by our writers.
I need to talk to someone over the phone, where is the number?
At this time, we provide support via our ticketing system and online chat only. In the future, we hope to expand our support system to accommodate those clients who prefer phone support.
Are you sure my order will be on time?
In rare cases if the writer needs more time, support will contact you in advance and advise you of the situation. You will always be kept posted in case of any emergencies where extra time needs to be allocated.
I have received a message that the order was dropped by your writer. Does that mean the order will not be completed?
Our company employs many writers and if one writer drops the order for some reason, our support team will spot the problem instantly and will do everything to allocate the order to a new writer.
I have logged in to my personal account and the order is listed as unpaid. What does that mean?
Generally, that means that our system was not able to validate your billing information and the ordering process was not finalized. If you believe there is a mistake and you have a billing confirmation and transaction ID from Paypal, please do not resubmit your order. Instead, contact our support team via live chat or support ticket. If you did not submit your credit card information to our payment gateway and would like to finalize the unpaid order, please click the button located next to the order in your personal account. You will have your order form pre-filled with the order details and will only need to proceed to checkout.
My writer sent me a message. How can I reply?
Please log in to your personal account using your e-mail and password. Select the order number and enter the details of your response into the appropriate text area on the page. Click the submit button.
My writer has asked for a deadline extension. If I authorize an extension, will the price be adjusted?
If you extend the deadline, we will readjust the price in accordance with our price schedule and issue a partial refund.
I'm not happy with my order, what can I do?
If you are unhappy with your order kindly place a revision request. If you are still unsatisfied after 5 rounds of revisions/possible rewrite kindly send us a detailed letter via a support ticket outlining the reasons. Please take note that online support cannot review refund cases. We require a formal detailed letter so that we can clearly review the case and come to an informed decision as to what type of compensation is best for the given situation.
How can I submit a revision request?
Please log in to your personal account using your e-mail and password. Select the order that you need revised and enter the details of your request into the appropriate text area on the page. In accordance with our terms of service, our company is responsible to follow the guidelines that were originally set forth in the order. Additional instructions may be rejected by the writer or may be accepted as part of a new order.
I want to submit feedback and rate the quality of service provided by the writer/company. How can that be done?
Please log in to your personal account using your e-mail and password. Each completed 'unrated' order displays a link titled 'rate writer'. Click the link and submit the feedback form. We ask that you rate the service for every completed order.

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Our Advantages
  • Over 200+ trusted & competent staff writers capable of writing on any subject
  • We can do any assignment on any level. We're open 24/7, so any deadline is possible!
  • All writing is 100% plagiarism free. Scanned for plagiarism and never resold!
  • We offer great support available round the clock: Live Chat & Support Center
  • We guarantee originality, satisfaction and confidentiality
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Service Features
  • 12pt Times New Roman font, double spaced, 1 inch margins
  • Live Chat & 24/7 customer support
  • Fully documented research - free bibliography guaranteed
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